Learn everything about jaya9j's Privacy Policy — how your data is collected, where it is stored, and how it is kept secure.
Jaya9j (referred to herein as "we" or "the Platform") is a trusted online betting platform in Bangladesh. We believe that every user's personal information is invaluable, and protecting it is our highest responsibility. This Privacy Policy ("Policy") explains how jaya9j handles your information.
This policy applies to both the jaya9j website and mobile application. By creating an account or using the platform, you are considered to have accepted this Privacy Policy. We recommend reading it carefully in full.
Our privacy policy is drafted in accordance with the international data protection standard GDPR and applicable local laws. jaya9j operates with full transparency and maintains no hidden information regarding your data.
This privacy policy was last updated on 1 January 2026. You will be notified in advance of any changes made to the policy.
Jaya9j only collects information that is necessary to operate the platform and deliver its services. We never collect data beyond what is needed. A full breakdown of the data collected is provided below:
| Data Type | Description | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes (for KYC) |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Payment method (Mobile Pay/Nagad/Rocket number), transaction history | Yes |
| Betting Data | Betting history, win/loss records, preferred games | Automatic |
| Device Information | IP address, browser type, operating system | Automatic |
| Location Information | Country-level location only (not precise GPS) | Automatic |
Beyond the information provided during registration, jaya9j will never ask for your password, bank card number, or OTP over the phone or by email. If anyone requests such details, it is fraudulent — please report it to us immediately.
Jaya9j collects information through the following methods:
jaya9j never collects your information from social media or any other unauthorized source.
Jaya9j uses the information it collects solely for the purposes listed below. We never change the purpose for which your information is used, nor do we use it for any new purpose without your prior consent.
If you no longer wish to receive marketing emails or SMS, notify our support team at any time or disable it directly from your account settings.
Jaya9j never sells your personal information. However, in certain limited circumstances, information may be shared with specific third parties. In every such case, strict confidentiality agreements are in place.
Beyond the above, jaya9j does not share or sell your data to any advertisers, data brokers, or third parties.
The jaya9j website and app use cookies. Cookies are small data files stored in your browser or on your device that help improve your browsing experience.
We use the following types of cookies:
You can manage cookies through your browser settings. However, disabling certain cookies may limit some features on jaya9j.
Jaya9j uses industry-leading technology to protect your data. Our security framework operates across multiple layers to ensure no data breach occurs.
You also play a role in keeping your account secure — use a strong password and never share access with anyone.
Jaya9j does not retain data longer than necessary. Each data type has a defined retention period:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years as required by legal obligation |
| Betting History | 3 years after account closure |
| Support chat history | 2 years after last contact |
| Log Files & Device Information | 90 days |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymized. Certain data may be retained for longer periods due to legal obligations.
As a jaya9j user, you have important rights over your personal data. We fully respect and uphold these rights.
You can request to know what personal information we hold about you.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
In certain cases, you may request that the processing of your data be temporarily restricted.
You may request a copy of your data in a structured, portable format.
You can withdraw your consent to marketing communications at any time.
To exercise these rights, email us at support@jaya9j.click or reach out via live chat. We will respond to your request within 30 days.
Jaya9j is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has created an account, it will be immediately closed and all associated data deleted.
If a parent or guardian believes their child has created an account on jaya9j, please contact us at support@jaya9j.click. We will take immediate action.
Jaya9j may update this privacy policy as needed. Users will be notified of any significant changes via email or in-app notification. Continued use of the platform after such changes will be considered acceptance of the updated policy.
The "Last Updated" date at the top of this page always reflects the most recent version. To access a previous version, please contact our support team.
For significant policy changes, jaya9j will endeavor to provide at least 14 days' advance notice.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our Data Protection Team:
We take every request seriously and do our best to resolve it as quickly as possible.
We don't just make promises — every step we take is dedicated to protecting your information.
Jaya9j's Privacy Policy is written in plain, straightforward English — no complex legal jargon, so every user can easily understand it.
All your personal and financial information is stored with AES-256 encryption. No unauthorized party can access this data.
Jaya9j never sells your information to advertisers or data brokers. Your data stays yours.
You have full rights to view, correct, or delete your data. Exercise these rights at any time by getting in touch with us.
Jaya9j does not retain data beyond what is necessary. After the defined retention period, data is automatically deleted or anonymized.
Jaya9j's privacy policy is built in compliance with GDPR standards and international data protection guidelines.
Your privacy is fully protected at jaya9j. Enjoy betting in a trusted environment with complete peace of mind.